We're here to help. Find answers to common questions or reach out to our Customer Care team.
Our support team is available 24/7 to assist you with any app-related queries.
Email SupportFor immediate medical emergencies, use the SOS button inside the FastMed app.
App OnlyExperiencing bugs or sync issues? Raise a ticket through your E-Clinic portal.
Open the FastMed app, navigate to the 'Consultation' tab, select your preferred specialist, and choose an available time slot. You can pay securely through the app's wallet system.
Your Earnings & Analytics Wallet tracks all your transactions, payouts, and commissions in real-time. It synchronizes automatically with our financial servers.
The Health Score is our AI-driven metric that helps evaluate a patient's overall wellness based on their medical history, recent consultations, and vital logs.